The summer months are the perfect time for a vacation getaway. Unfortunately, it's also the perfect time for a home robbery. Homeowners, who want to secure their property this summer, need to use caution and carefully do their research before they choose and install a home security system.

Although no system makes your home completely burglar-proof, a home security system can reduce your chances of being broken into and give you some peace of mind. In 2010, BBB received nearly 25,000 inquiries from customers asking about burglar alarm systems.

But like any industry, the home security system industry is often the target of scam artists, fraudsters and unscrupulous salespeople. It's important to investigate the purchase of a home security system with the same care you would any other major purchase. There are too many door-to-door salespeople selling home security systems that don't always have your best interest at heart.

When looking to invest in a home security system consider the following:

Choose a professional installer. The best home security system will accommodate your lifestyle and specific valuables you want protected. Carefully consider your security requirements and budget. You may also get recommendations from the insurance company that covers your home. Deal only with reputable firms and check out the company with BBB first.

Contact at least three companies before selecting an installer. Get quotes or estimates, detailed information about installation and service, and ask for references. Find out if the company is properly licensed, and if they screen employees before hiring.

Ask about all charges up front. Prices for home security systems will vary, based on the level of protection and type of technology used, so be sure to compare apples-to-apples bids on similar systems. Do not forget to factor in the initial installation charge, as well as monthly monitoring charges. Also, talk to your insurance agent; some systems may qualify you for a discount on homeowner's premiums.

Know the ins and outs of your contract. If your alarm system will be monitored, either by your installing company or by a third-party monitoring centre, find out the length of the contract. Typically, monitoring contracts are between two to five years in length. What is your recourse if you are not satisfied with the services provided? Can you cancel the contract? What are your rights if your monitoring company is purchased or acquired by another alarm company? These types of questions need to be considered before you're obligated to a long-term contract.

Insist that the installer "walk" you through your system until you fully understand how it works. This will prevent the most common problem: false alarms. False alarms are an indicator of the quality of the alarm installation and user education. Ask for a complete inspection of your property and an itemized written estimate. Review the sales contract closely to ensure you understand exactly what equipment and protection will be provided.

Most importantly, don't fall victim to high-pressure sales tactics and too-good-to-be-true promises.

To find a reputable home security system provider or to check out any other company's BBB Business Review visit vi.bbb.org (Vancouver Island) or mbc.bbb.org (Vancouver)

AUGUST 2011 SENIOR LIVING MAGAZINE VANCOUVER ISLAND
AUGUST 2011 SENIOR LIVING MAGAZINE VANCOUVER & LOWER MAINLAND